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What is a SAVE webcast?
A SAVE webcast is a live, interactive 60-minute conference presented over the telephone and over the Internet. You can attend from any location that has telephone and Internet access. You pay just one registration fee for as many participants as you wish at each call/log-in location.
Note that high-speed Internet access is not mandatory – the system works with dial-up but you must have separate connections for the audio and video portions. You may use cell phones for the audio if you have only one connection.
Who presents at a SAVE webcast?
Your webcast will have one or more speakers who are recognized experts on the topic. Conferences typically include a Q&A session; you can ask questions by phone or instant messaging options
What does my registration include?
Your registration includes long-distance charges for the audio portion and log-in to the video presentation. Once logged in, all handouts/presentation files are downloadable prior to the start of the webcast.
Why SAVE webcasts?
Fast.
No wasted time. Get right to the heart of the matter in a 60-minute session designed to easily fit into your busy schedule.
Convenient.
No airlines. No travel. No time out of the office. Listen and follow along from the comfort and convenience of your desk or conference room.
Easy.
A telephone and computer are all the equipment you need. Just dial in and log-in to the system. That's it.
Ideal for multiple attendees.
Use a speakerphone and projector and invite as many people as you want to participate - at no extra cost to you.
Affordable.
SAVE webcasts is a fraction of the cost of travel and attendance fees for other high-priced conferences or seminars.
A PODcast archive of this seminar is now available.
Click here to order!
Date: Thursday, February 18, 2010
Time: 11:00 AM ET / 10:00 AM CT / 09:00 AM MT / 08:00 AM PT [Prevailing Time]
Presenter(s): Vivian Blade, Founder, President & CEO of Experts in Growth Leadership Consulting LLC (EiGL Consulting)
Objective: In this seminar, you will learn how to:
• Use the principles of Change Leadership to get the “buy-in” and support you need
• Leverage the principles in the “Pre-Workshop / Study Activities” to strengthen Senior Management project support and leadership
Program Level: Intermediate
No advanced preparation or prerequisites are required for this course.
Is Value Engineering recognized and respected as a core competency in your organization? Is Value Engineering a “valued” practice? Do you get willing multi-disciplinary engagement and support for your projects?
Are there other CVSs or do you feel like the “Lone Ranger”? Is your Value Engineering certification recognized and rewarded as a critical skill that helps advance your career? Is your SAVE International membership supported and paid for? Do your leaders even know what Value Engineering is? Do clients understand and appreciate the benefits of using Value Engineering?
Getting buy-in and support for Value Engineering can be frustrating and arduous if most of your answers to these questions were “No”. But, you know the “value” of Value Engineering and know that your organization or clients could benefit from its principles. The role of Senior Management is critical. You see how organizations that “get it” greatly benefit from applying Value Engineering. You need to sell the advantages.
How can you change the game? How can you generate corporate or client buy-in to support membership, certification, and, especially, the recognition and use of Value Engineering?
Vivian's seminar will also cover:
• The two most important things leaders care about (and how to use these to your advantage)
• The four things you can do to make senior leaders’ responsibilities easier for them, thereby increasing your chances for success.
Vivian Hairston Blade is President & CEO of Experts in Growth Leadership Consulting, LLC (EiGL Consulting, LLC) based in Louisville, KY. EiGL Consulting, LLC assists companies in developing leadership competencies & implementing strategies for improving business performance and profitability. Through a combination of coaching and training, companies realize sustainable improvements in quality and reduced costs in their operations. Primary focus is placed on building excellence in customer experience to efficiently retain & grow current customers and increase referrals.
Vivian is a recognized expert, presenter and trainer in the areas of Customer Experience, Change Management and Lean Six Sigma. Through her 20+ year career with Fortune 100 companies, General Electric and Humana, Inc., Vivian has extensive experience in successfully leading the development and execution of customer centered Marketing, Product Management, Quality and Customer Experience strategies. She has delivered outstanding business results that increased market share, brand commitment and improved financial performance.
Vivian spent 12 years of her professional career with General Electric in increasingly responsible leadership positions. In her executive role with GE as a Lean Six Sigma Master Black Belt, Vivian passionately led the business in driving a radical focus on customer experience, enhancing products and operations to improve customer retention and growth. Results included an increase in revenues of more than $20mm and reduction in operations cycle times by as much as 85% - a direct impact to the bottom line.
Vivian's most requested speaking topics are focused on achieving extraordinary financial results through Customer Experience & Service Excellence, and Net Promoter Score(TM).
Vivian has presented, trained and shared best practices to audiences that range from top company executives to front-line employees within GE, with many other companies and across various industries. Her engagements have included the following events:
• Net PromoterTM Conference (Satmetrix / Bain & Company)
• Center for Quality Management
• Eliant Builder Customer Loyalty Conference
• IQPC Customer Feedback Summit
• GE Consumer & Industrial Leadership Conference
• GE NPS Advocates Best Practices
Vivian’s professional certifications include GE Certified Lean Six Sigma Master Black Belt, Black Belt, and Green Belt, and Certified Net Promoter Associate. She holds an MBA and B.S. in Business Administration. She has been among the emerging GE leaders selected for GE Leadership Development Programs: Manager Development Course (MDC), Successful Leadership Seminar, Advanced Marketing Management Seminar.
Vivian is an active member of the Louisville community, serving organizations such as The Lincoln Foundation Board of Directors. EiGL Consulting, LLC is a member of Greater Louisville, Inc.
$25.00 for SAVE Members / $40.00 for Non-Members
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